The Future of IT Support
Differentiate, Scale, and Improve Operational Efficiency
Date:  October 11th, 2022
Time:  2:00pm ET / 1:00pm CT / 12:00pm MT / 11:00am PT
Presented by:  Jamie Warner, CEO Invarosoft
In this presentation Jamie Warner CEO of Invarosoft (a Unified CX Platform for MSPs) and CEO of eNerds (a $10M MSP in Sydney Australia) will present the ‘future of IT support’ and how MSPs can transition to a new service delivery methodology focusing on Customer Experience (CX).
You will learn:

  • The common mistakes MSPs make around CX.
  • How to improve your productivity focusing on ticketing efficiency.
  • Why the current vCIO / QBR process is broken from a sales perspective.
  • How to reduce your stack complexity and cost.
  • How to differentiate your services to increase your win rate for new business.
  • The new technology MSPs are using such as Live Chat, Push Alerts, and Identity Security to enhance their service experience.
If you’re looking to differentiate, scale, improve operational efficiency and learn from a successful MSP, register today!
This webinar was hosted with Microsoft Teams Webinars.


How to Grow Your MSP Practice with *Demonstrably* Comprehensive Security
Demonstrate Your Holistic Security Prowess to Win New Business and Command Better MRR
Date:  July 26th, 2022
Time:  2:00pm ET / 1:00pm CT / 12:00pm MT / 11:00am PT
Presented by:  Cam Robertson, VP Sales & Marketing, Beachhead Solutions
Every MSP and their client is rightfully concerned about the catastrophic effects of a ransomware event—I’m not telling you anything you don’t already know (or that news headlines haven't continued to reinforce). I suspect you’ve done everything possible to protect yourself and your clients against this risk. You have solid BDR, you've mandated employee training, and there are EDR/XDR tools in place in your stack.’re done, right?

One of the biggest security concerns around ransomware isn't an attack itself—it's that MSPs are increasingly overfocused on ransomware to the detriment of securing against myriad other everyday risks (many far more likely than ransomware) that their clients face.

Nefarious insider risk, lost and stolen computers, compliance violations, and poor user security hygiene are threats NOT covered by BDR, or EDR, or XDR, or [insert the industry's new acronym du jour here]. BeachheadSecure for MSPs® is the best built-for-MSPs PC, Mac, smartphone, and USB device solution that delivers not just encryption, but uniquely enables MSPs to have granular access control over compromised devices.

It allows MSPs to have this granular access both manually and automatically. Yes, I said automatically. The platform's new RiskResponder® capability enables you to demonstrate exactly how you will automatically respond when a risk is triggered, whether that's invalid login attempts, a geofence breach, network-borne attacks, and much more. Preset, customizable responses that you can show clients exactly what will happen...if and when something does. This webinar will show you how to demonstrate your holistic security prowess to win new business and command better MRR with healthier margins.

Watch this free webinar with passcode: h7Bm#W3. (note that the period is part of the passcode).
This webinar was hosted at ZOOM Webinars.


Add LastPass to Your Cybersecurity Stack with LastPass MSP
Seize the Opportunity and Accelerate Recurring Revenue
Date:  July 19th, 2022
Time:  2:00pm ET / 1:00pm CT / 12:00pm MT / 11:00am PT
Presented by:  Tony Haller, Sr. Strategic Partner Manager, LastPass
and Brad Waldo, Partner Development Manager, LastPass
It is well known that you and your clients need to consider Cyber Liability Insurance and you may be required to implement Identity and Access Management (IAM) solutions including password management, MFA, and SSO to get covered.

Whether you already have an IAM offering in your cybersecurity stack, or are just getting started on your cybersecurity journey, you must consider the world’s IAM leader, LastPass and the LastPass MSP Partner Program.

More importantly, we find many MSPs are paying to use LastPass, or some other IAM solution, in their business. We also find MSPs are advising clients to buy LastPass direct since they could not resell it in the past and include it in their stack. MSPs are even managing separate client instances where clients bought LastPass direct. You may even be paying to use LastPass personally and in your family! With LastPass MSP, these days are over.

During this session we will share how you can easily add LastPass IAM solutions to your cybersecurity stack with LastPass MSP and quickly deploy the solution in your business and in your client base to mitigate risk.

After attending this session, you will understand the market opportunity for IAM solutions like LastPass. How LastPass MSP can help you seize the opportunity and accelerate recurring revenue. Key benefits available to MSPs who join the LastPass MSP Partner Program. How to get FREE licenses to use in your business! How LastPass MSP makes it easy for you to deploy LastPass IAM solutions for clients. How to get started quickly!
This webinar was hosted at ZOOM Webinars.


EDR, XDR: How about Free DR?
Blumira's Free Offerings Help to Grow Your Business
Date:  June 28th, 2022
Time:  2:00pm ET / 1:00pm CT / 12:00pm MT / 11:00am PT
Presenters:  Jeremy Young, Director of Partner Strategy, Blumira
Blumira is a SIEM platform, built for IT admins, that is providing free-for-internal-use licensing to their MSP partners, and free M365 Detections and Guided Response to their MSP partners' customers.

Their channel chief, Jeremy Young, will take you through their value, where they fit, how they help you prepare for the rising tide of compliance standards, how to take advantage of their free offerings and how to use them to secure your customers and grow your business.
This webinar was hosted at ZOOM Webinars.