Steve Hillerson
Managing Director, APAC, Taylor Business Group
Steve is the Managing Director for Taylor Business Group in Australia. Steve facilitates Business Improvement Groups and provides coaching to MSP members and non-members. Steve has been in the IT industry since 1980.
Steve has proven leadership skills and is a strong facilitator; leading diverse teams in requirements gathering and helping them discover innovative solutions using industry best practices. He has extensive international experience and a comprehensive background in business and technical consulting including expertise in organizational change, service delivery and service desk design, implementation and optimisation.
With an inherent talent for business process analysis and workflow management, Steve has assisted numerous organizations to reengineer complex processes to promote efficiencies. Steve has a sound understanding of core business requirements and blends strong analytical and technical ability with engaging communication and education skills; mandatory for reshaping organizational processes to deliver tangible improvements.
Steve began his work in APAC operations for Consulting for companies like ConnectWise since 2012. He resides in Brisbane, Australia and enjoys fishing, golf and travel in his down-time. An ex charter-fishing captain and high-school football official, Steve is a huge NCAA football fan and can be heard most weekends from September to January vigorously supporting his beloved Oklahoma Sooners.

Taylor Business Group has been a leader in the IT industry for almost two decades. As evidenced by clients who represent nearly $400,000,000 in annual revenue, Taylor Business Group has developed the metrics and methods that drive business success. The average Net Operating Income (NOI) of our members has increased from under 8% to over 12%. That's over $16,000,000 of additional real profit created annually!